Whether you need help with insurance verifications, authorizations, scheduling or following up with patient balances and statements, we will work with you to develop a system of communication that works best for your office through our virtual administration services.
We will work with you to develop a personalized system for your office, so we ensure that all of the necessary front-of-house job duties are delegated and clear.
We can advise you on how to streamline your office policies and procedures and develop a training manual to ease the process of staff changeover and training.
Do you simply need help verifying insurance benefits in January or following up on a call with patients and don’t have the time? We can help you create more space in the day to do more in-house tasks.
Do you know where things are falling short up at the front desk? Do you need an assessment to determine if you are running as efficiently as possible and how many staff members you need?
It is our strong belief that the handling of your money stay outside of the front desk area. This means billing, collections and daily/weekly/monthly bookkeeping. We all know that the front desk is the hub of communication and it can get overloaded with phone calls, questions from patients and staff members, as well as trying to fit in all of the duties to keep the office running smoothly. Our plans and systems give your front desk staff the time they need to do their job effectively, while your money handling stays in trusted hands.
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